Elevated Guest Services

Imagine a splendorous place that seems to have all the answers. The minute you walk into the Lotte Palace, you will feel all your needs instantly fulfilled. From fabulous dining to impeccable concierge attention, you will always be pampered and cared for here. Our Guest Services experience ranks second to none in New York City. That is because, from fitness to spa services and from concierge to voicemail conveniences, we ensure a seamless experience from the moment you check in, to the day we say farewell.