lotte header ourhotel overview

The One. The Only.Lotte New York Palace

With a nod to its celebrated history, Lotte New York Palace in Midtown Manhattan stakes its claim as the city’s most iconic hotel. A Madison Avenue jewel that’s forever woven into the fabric of New York City, Lotte New York Palace is both landmark and luxury retreat, beloved by New Yorkers and cherished by visitors.

A flawless address for business meetings, a storied setting for New York City weddings, and a scene-stealing backdrop for movies and television shows, Lotte New York Palace is a quintessential NYC experience. That rare place where old-world elegance and modern-day style meet (and live happily ever after).

How does NYC spell hospitality?



It’s no coincidence that Lotte rhymes with stay, and play, and getaway.
Today and every day, Lotte defines the art of heartfelt hospitality.

The Palace Experienceservices & amenities

  • In-Room dining
  • Luxury Spa & Fitness Center
  • 30,000 SF of meeting and event space
  • Full-service Business Center
  • Complimentary house car service

+ View All

Services & Amenities

  • In-Room dining
  • Luxury Spa & Fitness Center
  • 30,000 SF of meeting and event space
  • Full-service Business Center
  • Complimentary house car service
  • Complimentary shuttle service to theater district
  • Complimentary Wall Street shuttle service
  • Laundry and Dry Cleaning service
  • “Only At The Palace” experiences
  • Concierge team
  • Guest Experience team
  • Pet-friendly
Woman enjoying a cup of coffee while sitting on the couch in her room, staring out the window towards the city
Making History on Madison Avenue


The Villard Houses
Birth Of A Landmark

Prominent financier Henry Villard commissioned McKim, Mead & White to design the Villard Houses, a collection of six neo-Italian Renaissance townhouses around a Madison Avenue courtyard.


A Towering Addition
The Helmsley Years

Developer Harry Helmsley proposed a striking 55-story hotel for the site of the Villard Houses, to be called The Helmsley Palace Hotel.


The Helmsley Palace
A Decade of Headlines

Opened in 1981 as the first luxury hotel in New York City, the Helmsley Palace was operated by Harry Hemsley's wife, Leona, until 1992. Her brash management style earned her the oft-quoted nickname “The Queen of Mean.”


Jewel Of The Sultan
Restore & Refurbish

The hotel was purchased by the Sultan of Brunei and underwent a multi-million dollar restoration and refurbishment of the Villard Houses and The Towers. In 2011, the hotel was sold to Northwood Investors.


The Lotte Legacy
An Iconic Lifestyle Experience

Lotte Hotels & Resorts, owner and operator of luxury hotels based in Seoul, South Korea, acquired the landmark hotel from Northwood Investors, renaming it Lotte New York Palace Hotel.


A NYC Icon
The new definition of luxury

Lotte Hotels & Resorts’ NYC flagship is an icon of style and sophistication, ranking not only as the city's largest luxury hotel but also one of its most highly rated.

Concierge & Guest Experience Teams

What Sets The Palace Apart

Our multilingual Les Clefs d'Or concierges, as well as our Guest Experience Team, are dedicated to ensuring that your stay is a memorable one. At your service around the clock, our experienced team members can assist you with all manner of everyday arrangements, including transportation, dining reservations, and theater tickets, as well as curated, one-of-a-kind New York City experiences.

Woman getting off taxi with man helping her with shopping bags

Our Favorite Experiences

Only At The Palace

Our partnerships with Big Apple icons (including the New York Yankees and the flagship Bloomingdale’s store on 59th Street) give our guests the inside-track to uniquely New York experiences.

Learn More
opening day at yankee stadium

Royal Suite Collection

Inspired by the bespoke elegance of a NYC residence, our Royal Suite Collection represents the ultimate in style and sophistication.

Learn More

Extended Stays

Lotte New York Palace pairs essential services with refined, residential style for the ultimate extended stay.

Learn More

The Towers Rooms & Suites

The pinnacle of luxury in New York City, with 176 exquisite, ultra-private guest rooms and suites.

Learn More
Learn more about our enhanced protocols to protect your health and safety.
Find Out More