grand staircase in the hotel lobby
Our Hotel

The One. The Only.Lotte New York Palace

With a nod to its celebrated history, Lotte New York Palace stakes its claim as the city’s most iconic hotel. A Madison Avenue jewel that’s forever woven into the fabric on New York City, Lotte New York Palace is both landmark and luxury retreat, beloved by New Yorkers and cherished by visitors.

A flawless address for business meetings, a storied setting for New York City weddings, and a scene-stealing backdrop for movies and television shows, Lotte New York Palace is a quintessential New York experience. That rare place where old-world elegance and modern-day style meet (and live happily ever after).

The Palace Experienceservices & amenities

  • In-Room dining
  • Luxury Spa & Fitness Center
  • 30,000 SF of meeting and event space
  • Full-service Business Center
  • Complimentary house car service
  • In-Room dining
  • Luxury Spa & Fitness Center

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Services & Amenities

  • In-Room dining
  • Luxury Spa & Fitness Center
  • 30,000 SF of meeting and event space
  • Full-service Business Center
  • Complimentary house car service
  • In-Room dining
  • Luxury Spa & Fitness Center
  • 30,000 SF of meeting and event space
  • Full-service Business Center
  • Complimentary house car service
  • Complimentary shuttle service to theater district
  • Complimentary Wall Street shuttle service
  • 24-hour laundry and dry cleaning
  • “Only At The Palace” experiences
  • Concierge team
  • Guest Experience team
  • Pet-friendly
An assortment of cheeses on wooden board next to wine
Making History on Madison Avenue

1882

The Villard Houses
Birth Of A Landmark

Prominent financier Henry Villard commissioned McKim, Mead & White to design the Villard Houses, a collection of six neo-Italian Renaissance townhouses around a Madison Avenue courtyard.

1974

A Towering Addition
The Helmsley Years

Developer Harry Helmsley proposed a striking 55-story hotel for the site of the Villard Houses, to be called The Helmsley Palace Hotel.

1981

The Helmsley Palace
A Decade of Headlines

Opened in 1981 as the first luxury hotel in New York City, the Helmsley Palace was operated by Harry Hemsley’s wife, Leona, until 1992. Her brash management style earned her the oft-quoted nickname “The Queen of Mean.”

1992

Jewel Of The Sultan
Restore & Refurbish

The hotel was purchased by the Sultan of Brunei and underwent a multi-million dollar restoration and refurbishment of the Villard Houses and The Towers. In 2011, the hotel was sold to Northwood Investors.

2015

The Lotte Legacy
An Iconic Lifestyle Experience

Lotte Hotels & Resorts, owner and operator of luxury hotels based in Seoul, South Korea, acquired the landmark hotel from Northwood Investors, renaming it Lotte New York Palace Hotel.

Today

A NYC Icon
The new definition of luxury

Lotte Hotels & Resorts’ NYC flagship is an icon of style and sophistication, ranking not only as the city's largest luxury hotel but also one of its most highly rated.

Woman getting off taxi with man helping her with shopping bags

Concierge and Guest Experience Teams

What Sets The Palace Apart

Our Concierge and Guest Experience Teams are at your service around the clock. We stand ready to assist with everyday arrangements, including transportation, dining reservations, and theater tickets, as well as curated, one-of-a-kind New York City experiences.

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Our Favorite Experiences

only at the palace

Our partnerships with Big Apple icons (including the New York Yankees and the flagship Bloomingdale’s store on 59th Street) give our guests the inside-track to uniquely New York experiences.

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opening day at yankee stadium
A jazz singer and cello player performing

Lotte Events

For Guests, Fans & Friends

Take a peek at all the events happening at Lotte New York Palace, including master magician Steve Cohen’s “Chamber Magic” shows on Fridays and Saturdays.

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Spa & Wellness

Our world-class Spa and Fitness Center features signature spa therapies and a state-of-the-art training room.

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Extended Stays

Lotte New York Palace pairs essential services with refined, residential style for the ultimate extended stay.

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The Towers Rooms & Suites

The pinnacle of luxury in New York City, with 176 exquisite, ultra-private guest rooms and suites.

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