Our Hotel The One. The Only. Lotte New York Palace

With a nod to its celebrated history, Lotte New York Palace in Midtown Manhattan stakes its claim as the city’s most iconic hotel. A Madison Avenue jewel that’s forever woven into the fabric of New York City, Lotte New York Palace is both a landmark and a luxury retreat, beloved by New Yorkers and cherished by visitors.

A flawless address for both business and leisure travel, a storied setting for New York City weddings, and a scene-stealing backdrop for movies and television shows, Lotte New York Palace is a quintessential NYC experience. 

How does NYC spell hospitality?



It’s no coincidence that Lotte rhymes with stay, and play, and getaway. Today and every day, Lotte defines the art of heartfelt hospitality.

Hotel Amenities

  • Flagship ila Only Spa
  • State-of-the-art Fitness Center
  • 30,000 sq ft of meeting and event space
  • Dog-friendly (25 lbs and under)
  • 24-hour laundry and dry cleaning
  • “Only At The Palace” experiences
  • Les Clef d'or Concierge
  • Business Center (Open Monday – Friday from 8am – 4pm)

Making History on Madison Avenue

zoomed view of arches on exterior of building

The Villard Houses

Birth Of A Landmark

Prominent financier Henry Villard commissioned the architectural firm of McKim, Mead & White to create six private brownstone townhouses surrounding a courtyard on Madison Avenue. The neo-Italian Renaissance residences became known as The Villard Houses.

exterior of hotel entrance black and white

A Towering Addition

The Helmsley Years

Developer Harry Helmsley proposed a striking 55-story hotel for the site of the Villard Houses, to be called The Helmsley Palace Hotel.

exterior window of hotel

The Helmsley Palace

A Decade of Headlines

Opened in 1981 as the first luxury hotel in New York City, the Helmsley Palace was operated by Harry Hemsley's wife, Leona, until 1992. Her brash management style earned her the oft-quoted nickname “The Queen of Mean.”

black and white cropped view of penthouse hallway

Jewel Of The Sultan

Restore & Refurbish

The hotel was purchased by the Sultan of Brunei and underwent a multi-million dollar restoration and refurbishment of the Villard Houses and The Towers. In 2011, the hotel was sold to Northwood Investors.

living room in penthouse black and white

The Lotte Legacy

An Iconic Lifestyle Experience

Lotte Hotels & Resorts, owner and operator of luxury hotels based in Seoul, South Korea, acquired the landmark hotel from Northwood Investors, renaming it Lotte New York Palace Hotel.

black and white study room

A NYC Icon

The new definition of luxury

As the flagship of Lotte Hotels & Resorts, Lotte New York Palace reigns as an icon of style and sophistication, ranking not only as the city's largest luxury hotel but also one of its most highly rated.

concierge & guest experience

What Sets The Palace Apart

Our multilingual Les Clefs d'Or concierge, as well as our Guest Experience Team, are dedicated to ensuring that your stay is a memorable one. At your service around the clock, our experienced team members can assist you with all manner of everyday arrangements, including transportation, dining reservations, and theater tickets, as well as curated, one-of-a-kind New York City experiences.

Contact Concierge


Toast To True Love

Feb 1 - 14, 2022
Join us for Billecart Salmon Brut Rose, lobster sliders, and specialty cocktails, including four chocolate-infused sips paired with house-made chocolate bark.


Table For Two

Feb 1 - 14, 2022
Every day is Valentine’s Day at Villard, where we celebrate the month of love with heart-shaped pancakes, lobster sliders served with rosemary fries, and other special treats.


Steve Cohen’s Chamber Magic

Every Friday & Saturday

Be dazzled by the "Millionaire's Magician" each Friday and Saturday evening in our Madison Room. Only at The Palace. For tickets visit www.chambermagic.com.