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Contact Us

Lotte New York Palace

455 Madison Avenue at 50th Street
New York, NY 10022

The hotel’s entrance is located on 50th Street between Park and Madison Avenues.

By phone or fax

Telephone: 212-888-7000
Guest Fax: 212-303-6000
Guest Services: 212-888-7000
Reservations: 1-800-804-7035

By Email

For General Inquiries: info@lottenypalace.com
For Reservations: reservations@lottenypalace.com
For Billing Inquiries: ar@lottenypalace.com
For Concierge: concierge@lottenypalace.com

Inquiry Form

Getting to LotteMake Your Way To Midtown

Overlooking the spires of St. Patrick’s Cathedral and the modern architecture of Midtown Manhattan, Lotte New York Palace is positioned perfectly for business and leisure travel alike. Broadway theaters, Rockefeller Center, Midtown corporate offices, Upper East Side shopping, and a number of museums and galleries are within walking distance of our NYC luxury hotel.

Hospitality CareersWith Lotte New York Palace

Thank you for your interest in joining the Lotte New York Palace team. We are excited that you are exploring employment opportunities with us and encourage you to review our open positions and apply online. Our Midtown Manhattan hotel offers a collaborative and creative work environment comprising experienced team members who are dedicated to guest service. If you share our passion for hospitality, we look forward to hearing from you!

Please Click Here to Apply
Lobby with wooden counters with golden accents

Royal Suite Collection

Inspired by the bespoke elegance of a NYC residence, our Royal Suite Collection represents the ultimate in style and sophistication.

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Extended Stays

Lotte New York Palace pairs essential services with refined, residential style for the ultimate extended stay.

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The Towers Rooms & Suites

The pinnacle of luxury in New York City, with 176 exquisite, ultra-private guest rooms and suites.

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Learn more about our enhanced protocols to protect your health and safety.
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