Our Hotel
The One. The Only. Lotte
New York Palace
With a nod to its celebrated history, Lotte New York Palace in Midtown Manhattan stakes its claim as the city’s most iconic hotel. A Madison Avenue jewel that’s forever woven into the fabric of New York City, Lotte New York Palace is both a landmark and a luxury retreat, beloved by New Yorkers and cherished by visitors.
A flawless address for both business and leisure travel, a storied setting for New York City weddings, and a scene-stealing backdrop for movies and television shows, Lotte New York Palace is a quintessential NYC experience.
How does NYC spell hospitality?
LOTTE
(loh-tey)
It’s no coincidence that Lotte rhymes with stay, and play, and getaway. Today and every day, Lotte defines the art of heartfelt hospitality.
Hotel Amenities
- Flagship Ila Only Spa
- Salon services on premises at Cedric Salon
- Les Clefs d'Or concierge
- State-of-the-art Fitness Center
- 30,000 sq ft of meeting and event space
- 24-hour laundry and dry cleaning
- “Only At The Palace” experiences
- Dog-friendly (25 lbs and under)
Making History on Madison Avenue
The Villard Houses
Birth Of A Landmark
Prominent financier Henry Villard commissioned the architectural firm of McKim, Mead & White to create six private brownstone townhouses surrounding a courtyard on Madison Avenue. The neo-Italian Renaissance residences became known as The Villard Houses.
A Towering Addition
The Helmsley Years
Developer Harry Helmsley proposed a striking 55-story hotel for the site of the Villard Houses, to be called The Helmsley Palace Hotel.
The Helmsley Palace
A Decade of Headlines
Opened in 1981 as the first luxury hotel in New York City, the Helmsley Palace was operated by Harry Hemsley's wife, Leona, until 1992. Her brash management style earned her the oft-quoted nickname “The Queen of Mean.”
Jewel Of The Sultan
Restore & Refurbish
The hotel was purchased by the Sultan of Brunei and underwent a multi-million dollar restoration and refurbishment of the Villard Houses and The Towers. In 2011, the hotel was sold to Northwood Investors.
The Lotte Legacy
An Iconic Lifestyle Experience
Lotte Hotels & Resorts, owner and operator of luxury hotels based in Seoul, South Korea, acquired the landmark hotel from Northwood Investors, renaming it Lotte New York Palace Hotel.
A NYC Icon
The new definition of luxury
As the flagship of Lotte Hotels & Resorts, Lotte New York Palace reigns as an icon of style and sophistication, ranking not only as the city's largest luxury hotel but also one of its most highly rated.
What Sets The Palace Apart
Our multilingual Les Clefs d'Or concierge, as well as our Guest Experience Team, are dedicated to ensuring that your stay is a memorable one. At your service around the clock, our experienced team members can assist you with all manner of everyday arrangements, including transportation, dining reservations, and theater tickets, as well as curated, one-of-a-kind New York City experiences.
Something WICKED Comes to The Palace
Located in the Grand Lobby
This summer, Oz takes center stage at The Palace. Experience original WICKED costumes in a special installation that celebrates the artistry and imagination behind Broadway’s biggest blockbuster—featuring authentic pieces rarely seen outside the Gershwin Theatre. It’s a thrillifying glimpse behind the curtain of one of Broadway’s most spellbinding shows.
SUMMER BAR
Open Tuesday - Saturday
Escape to our legendary courtyard for seasonal cocktails, light fare, and the spirit of summertime—set against the timeless backdrop of New York City’s most iconic hotel.
The Art of the Martini
Dry or dirty? Neat or sweet? In The Gold Room, we’ve mastered the Art of the Martini in a new collection of extraordinary and inventive cocktails. Where better to raise a toast to the Golden Age of Cocktails than in our gilded and glamorous Gold Room?
Steve Cohen’s Chamber Magic
Every Friday & Saturday
Be dazzled by the "Millionaire's Magician" each Friday and Saturday evening in our Madison Room. Only at The Palace.
St. Patrick's Cathedral VIP Tour
Exclusively curated for guests of The Palace, this VIP experience takes you behind the scenes of the famed landmark. The tour includes the lower labyrinth of halls and staircases, the main altar, the bishop's crypt, the choir loft, and the heart of the cathedral. This VIP Tour is only available to guests of Lotte New York Palace. 100% of the tour fee is donated to St. Patrick’s Cathedral.
A Fairytale Getaway
Fit for a petite prince or princess, our Little Royals package pairs the luxury of Lotte with wonder and whimsy. With a Palace playhouse set in your guestroom, to cupcakes and bedtime stories, every detail creates unforgettable moments for a fairy tale visit to NYC.
A Glimpse of The Gilded Age
Every Saturday, 10:00 am
Join our Palace Historian for a one-hour guided tour of our Villard Mansion, one of New York City’s few surviving Gilded Age mansions. Designed by the revered architectural firm of McKim, Mead & White, this iconic landmark remains virtually unchanged since its construction in 1884.
Complimentary to guests. Please visit the concierge to sign up. Tours gather in the Grand Lobby.