Lotte New York Palace
Midtown’s Most Celebrated Address
A peerless address for business, a glamorous setting for society weddings, and a treasured retreat for family holidays, Lotte New York Palace has long reigned as New York City’s most iconic and instantly recognizable hotel. Offering two remarkable experiences within The Palace and The Towers, this stately and historic landmark exudes sophistication and luxury in Midtown Manhattan.
- Flagship ila Only Spa
- Salon services on premises at Cedric Salon
- Les Clefs d'Or concierge
- State-of-the-art Fitness Center
- 30,000 sq ft of meeting and event space
- 24-hour laundry and dry cleaning
- “Only At The Palace” experiences
- Dog-friendly (25 lbs and under)
- Forbes Travel Guide Five-Star Award
- AAA Four Diamond Award
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View on Map
Location
455 Madison Avenue at 50th Street, New York, NY 10022Excitement and discovery await just steps from Lotte New York Palace. Whether you’re here for a short getaway or an extended stay, allow us to help you make the most of every New York minute. Our concierge team stands ready to assist with reservations, recommendations, and personalized itineraries highlighted by uniquely New York attractions and experiences, including nearby Rockefeller Center, the Museum of Modern Art, Radio City Music Hall, and Saks Fifth Avenue’s flagship store – all within steps of our Midtown Manhattan address.
Closest Attractions
Property Amenities
Body scrubs
Body wraps
Detox wraps
Facials
Hot stone massages
In-room massages
Manicures/pedicures
Spa treatment rooms
High-speed internet access is available from your room for $15.99 per day.
Internet access in The Towers is complimentary.
St. Patrick's Cathedral
Rockefeller Center
The Museum of Modern Art
Top of the Rock
ATM/banking services
Complimentary safe deposit boxes
Courier/Mail Service
Elevator
Front-desk safe
Gift shop
Luggage Storage
Free newspapers in lobby
Shoeshine Services
Daily breakfast served at Villard, 7:00 AM – 11:00 AM
3 Dining venues: Villard Restaurant, Pomme Palais, The Gold Room
2 Bars/lounges: The Gold Room and Rarities
In Room Dining available
Full-service spa
Fitness center (open 24 hours per day)
Luxury Shopping Nearby
Curated, "Only at the Palace" Experiences
Indulge in Culinary Excellence On Property
We offer special services if you require accommodations that meet ADA standards.
ADA lifts
ADA restrooms
All doors and hallways can accommodate wheelchair use
Braille signage
Doors include additional eye hole for wheelchair users
Hangers and closet safes at appropriate heights
Ramp and ramp bars
Restroom grab bars
Roll-in shower
24-hour front desk
Cashier
Concierge services
Laundry/Valet service
Cedric salon
ila Spa
Housekeeping
Multilingual staff
Bellman
Meeting Services
Wedding services
Close proximity to kid-friendly Manhattan attractions
Multiple room categories to suit family needs
Stroller rentals available
Professional babysitting services can be arranged for guests
English
French
German
Italian
Korean
Russian
Spanish
Award-winning cuisine and customized catering menus
Business Center
Conference space (30,000 square feet)
Dedicated event managers
23 Unique Event Spaces
Villard Ballroom
Chairman's Office
Gold Room
Library
Seasoned team of Les Clefs d'Ors concierge
Parking is available by SP+, an independently operated garage located at 29-33 E 50th Street between Park and Madison Avenues, adjacent to the hotel’s main lobby entrance on 50th Street.
The daily rates are currently as follows:
Up to 1 hour $55.00
Up to 2 hours $ 65.00
Up to 3 hours $70.00
Up to 8 Hours $ 80.00
Up to 24 Hours $ 90.00
Oversize surcharge $20.00
Super Oversize $25.00
Bicycle $15.00 (max to 24 hours)
The current hours of operation are from 6:00am – Midnight.
55 floors
Ballroom
Banquet hall
Built in 1981
Reception hall
Smoke-free property
Policies
Small dogs, up to $25 lbs, are welcome
A pet waiver and a $250 non-refundable cleaning fee are required at check-in.
Check-in from 4:00 PM.
Early check-in is accessible pending room availability
Front desk staffed 24 hours a day
Children are welcome
Children under 12 stay free with parents
Rollaway/extra beds are available for $100 per night
Baby cribs and supplies are available and may be obtained through Housekeeping
Professional babysitting services can be arranged for guests through concierge service
Check-out is at 11:00 AM
Late check-out subject to availability
Front desk staffed 24 hours a day
Important Information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Service animals as defined by the ADA are exempt from fees
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: USD 100 per day
You need to know
Guests must be 18 years or older with a valid form of ID to check-in to Lotte New York Palace.
Lotte New York Palace upholds a 24-hour cancellation policy and all reservations are non-transferable. Please arrange cancellations by 3:00 pm (local time) one day prior to arrival to avoid payment of one night's room and taxes. Guests are asked to retain their hotel issued cancellation number in the event they are unable to stay with us. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Hotel security is provided 24 hours a day by security officers as well as with closed circuit TV coverage of public areas.
If you are shipping an item to our hotel, please ensure that the item will arrive during your dates of stay. Also ensure that the name used on the package corresponds with the name of your room reservation. All packages can either be delivered to your room or picked up at our Mail Desk.
We should mention
Connecting rooms are based upon availability and located solely in the main hotel in the superior room category with a choice of king or double bedded rooms. We will do everything possible to honor requests for connecting rooms, however we recommend choosing one of our two-bedroom suites or specialty suites to guarantee connecting accommodations.Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
High-speed internet access is available from your room for $15.99 per day. Internet access in The Towers is complimentary.
Historic Preservation Fee of $25 plus 7% tax. This fee has been established to provide funding for the ongoing preservation of our landmarked and historic Villard Mansion. The mansion is a treasured part of New York City's cultural heritage, which dates back to 1882. Your support allows us as caretakers of the mansion to preserve its’ unique historical and architectural legacy for future generations of guests to experience and enjoy.