Lotte New York Palace
Midtown’s Most Celebrated Address
5 Star Hotel
A peerless address for business, a glamorous setting for society weddings, and a treasured retreat for family holidays, Lotte New York Palace has long reigned as New York City’s most iconic and instantly recognizable hotel. Offering two remarkable experiences within The Palace and The Towers, this stately and historic landmark exudes sophistication and luxury in Midtown Manhattan.
Key Amenities
- Flagship ila Only Spa
- Salon services on premises at Cedric Salon
- Les Clefs d'Or concierge
- State-of-the-art Fitness Center
- 30,000 sq ft of meeting and event space
- 24-hour laundry and dry cleaning
- “Only At The Palace” experiences
- Dog-friendly (25 lbs and under)
Awards & Affiliations
- Forbes Travel Guide Five-Star Award
- AAA Four Diamond Award
Average Ratings
Excellent Overall
Superior Room
- 360 Square Feet
- Sleeps Up to Four Guests
Accessibility
- Roll-in shower
- Grab bars in the bathrooms
- Lower hangers and safes in the closets
- All doors and hallways are wide enough to accommodate wheelchair
- Second lower eye hole on guestroom doors
Cathedral View Room
- 360 Square Feet
- Sleeps Up to Four Guests
Accessibility
- Roll-in shower
- Grab bars in the bathrooms
- Lower hangers and safes in the closets
- All doors and hallways are wide enough to accommodate wheelchair
- The doors also have a second lower eye hole for wheelchair users
Skyline Cathedral View
- 360 Square Feet
- Sleeps Up to Four Guests
Accessibility
- Roll-in shower
- Grab bars in the bathrooms
- Lower hangers and safes in the closets
- All doors and hallways are wide enough to accommodate wheelchair
- Second lower eye hole on guestroom doors
Location
455 Madison Avenue at 50th Street, New York, NY 10022Excitement and discovery await just steps from Lotte New York Palace. Whether you’re here for a short getaway or an extended stay, allow us to help you make the most of every New York minute. Our concierge team stands ready to assist with reservations, recommendations, and personalized itineraries highlighted by uniquely New York attractions and experiences, including nearby Rockefeller Center, the Museum of Modern Art, Radio City Music Hall, and Saks Fifth Avenue’s flagship store – all within steps of our Midtown Manhattan address.
Closest Attractions
- St. Patrick’s Cathedral 0.04 mi1 walk
- Saks Fifth Avenue 0.06 mi2 walk
- L’Avenue At Saks 0.07 mi2 walk
- Cartier 0.2 mi4 walk
- Naro 0.2 mi4 walk
- Le Rock 0.2 mi5 walk
- Jupiter 0.2 mi3 walk
- Flipper's Roller Boogie Palace 0.2 mi4 walk
- Top Of The Rock 0.2 mi5 walk
- Rockefeller Center 0.2 mi4 walk
- Marylin Monroe's Subway Grate 0.2 mi4 walk
- Radio City Music Hall 0.3 mi6 walk
- Harry Winston 0.3 mi7 walk
- Museum of Modern Art 0.3 mi7 walk
- Ess-A-Bagel 0.3 mi walk
- Bar SixtyFive at Rainbow Room 0.3 mi7 walk
- Lodi 0.3 mi5 walk
- FAO Schwarz 0.3 mi4 walk
- Bergdorf Goodman 0.4 mi9 walk
- Grand Central Terminal 0.4 mi7 walk
- Chanel 0.4 mi7 walk
- Louis Vuitton 0.4 mi8 walk
- Monterey 0.5 mi3 mins walk
- SUMMIT One Vanderbilt 0.5 mi10 walk
- Tiffany & Co 0.5 mi4 walk
Local "Can't Miss" Attractions
- The Shed 2.1 mi drive
- The Jewish Museum 2.1 mi11 mins drive
- Washington Square 2.2 mi drive
- The American Museum Of Natural History 2.3 mi drive
- John's of Bleecker Street 2.6 mi drive
- Whitney Museum of American Art 2.8 mi drive
- LITTLE ISLAND 2.8 mi drive
- Russ & Daughters 2.9 mi drive
- Balthazar 2.9 mi drive
- Katz’s Delicatessen 2.9 mi drive
- Chelsea Market 2.9 mi drive
- TAO Uptown 3 mi3 mins drive
- Chinatown 3.3 mi drive
- Shops at the Oculus 3.9 mi drive
- Peter Luger 4.8 mi drive
- Yankee Stadium 5.9 mi drive
- Barclays Center 5.9 mi drive
- Statue of Liberty & Liberty Island 7.5 mi24 drive
- Bronx Zoo 8.3 mi drive
- Little Italy 8.5 mi drive
- Ellis island 8.6 mi51 min drive
- The Met Cloisters 9 mi drive
- Citi Field 10.8 mi drive
Property Amenities
Internet
- High-speed internet access is available from your room for $15.99 per day.
- Internet access in The Towers is complimentary.
Parking and transportation
- Parking is available by SP+, an independently operated garage located at 29-33 E 50th Street between Park and Madison Avenues, adjacent to the hotel’s main lobby entrance on 50th Street.
- The daily rates are currently as follows:
- Up to 1 hour $55.00
- Up to 2 hours $ 65.00
- Up to 3 hours $70.00
- Up to 8 Hours $ 80.00
- Up to 24 Hours $ 90.00
- Oversize surcharge $20.00
- Super Oversize $25.00
- Bicycle $15.00 (max to 24 hours)
- The current hours of operation are from 6:00am – Midnight.
Food and Drink
- Daily breakfast served at Villard, 7:00 AM – 11:00 AM
- 3 Dining venues: Villard Restaurant, Pomme Palais, The Gold Room
- 2 Bars/lounges: The Gold Room and Rarities
- In Room Dining available
Things to do
- Full-service spa
- Free bicycle rentals
- Fitness center (open 24 hours per day)
- Luxury Shopping Nearby
- Curated, "Only at the Palace" Experiences
- Indulge in Culinary Excellence On Property
Family Friendly
- Close proximity to kid-friendly Manhattan attractions
- Multiple room categories to suit family needs
- Stroller rentals available
- Professional babysitting services can be arranged for guests
Conveniences
- ATM/banking services
- Complimentary safe deposit boxes
- Courier/Mail Service
- Elevator
- Front-desk safe
- Gift shop
- Luggage Storage
- Free newspapers in lobby
- Shoeshine Services
Guest Services
- 24-hour front desk
- Cashier
- Concierge services
- Laundry/Valet service
- Cedric salon
- ila Spa
- Housekeeping
- Multilingual staff
- Bellman
- Meeting Services
- Wedding services
Languages spoken
- English
- French
- German
- Italian
- Korean
- Russian
- Spanish
Business services
- Award-winning cuisine and customized catering menus
- Business Center
- Conference space (30,000 square feet)
- Dedicated event managers
- 23 Unique Event Spaces
- Villard Ballroom
- Chairman's Office
- Gold Room
- Library
- Seasoned team of Les Clefs d'Ors concierge
Outdoors
- St. Patrick's Cathedral
- Rockefeller Center
- The Museum of Modern Art
- Top of the Rock
Spa
- Body scrubs
- Body wraps
- Detox wraps
- Facials
- Hot stone massages
- In-room massages
- Manicures/pedicures
- Spa treatment rooms
Accessibility
- We offer special services if you require accommodations that meet ADA standards.
- ADA lifts
- ADA restrooms
- All doors and hallways can accommodate wheelchair use
- Braille signage
- Doors include additional eye hole for wheelchair users
- Hangers and closet safes at appropriate heights
- Ramp and ramp bars
- Restroom grab bars
- Roll-in shower
More
- 55 floors
- Ballroom
- Banquet hall
- Built in 1981
- Reception hall
- Smoke-free property
Policies
Check- In
- Check-in from 4:00 PM.
- Early check-in is accessible pending room availability
- Front desk staffed 24 hours a day
Check-out
- Check-out is at 11:00 AM
- Late check-out subject to availability
- Front desk staffed 24 hours a day
Pets
- Small dogs, up to $25 lbs, are welcome
- A pet waiver and a $250 non-refundable cleaning fee are required at check-in.
Children and extra beds
- Children are welcome
- Children under 12 stay free with parents
- Rollaway/extra beds are available for $100 per night
- Baby cribs and supplies are available and may be obtained through Housekeeping
- Professional babysitting services can be arranged for guests through concierge service
Important Information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
-Service animals as defined by the ADA are exempt from fees
-Late check-out is available for a fee (subject to availability, amount varies)
-Rollaway bed fee: USD 100 per day
You need to know
Guests must be 18 years or older with a valid form of ID to check-in to Lotte New York Palace.
Lotte New York Palace upholds a 24-hour cancellation policy and all reservations are non-transferable. Please arrange cancellations by 3:00 pm (local time) one day prior to arrival to avoid payment of one night's room and taxes. Guests are asked to retain their hotel issued cancellation number in the event they are unable to stay with us. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Hotel security is provided 24 hours a day by security officers as well as with closed circuit TV coverage of public areas.
If you are shipping an item to our hotel, please ensure that the item will arrive during your dates of stay. Also ensure that the name used on the package corresponds with the name of your room reservation. All packages can either be delivered to your room or picked up at our Mail Desk.
We should mention
Connecting rooms are based upon availability and located solely in the main hotel in the superior room category with a choice of king or double bedded rooms. We will do everything possible to honor requests for connecting rooms, however we recommend choosing one of our two-bedroom suites or specialty suites to guarantee connecting accommodations.Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
High-speed internet access is available from your room for $15.99 per day. Internet access in The Towers is complimentary.
Historic Preservation Fee of $25 plus 7% tax. This fee has been established to provide funding for the ongoing preservation of our landmarked and historic Villard Mansion. The mansion is a treasured part of New York City's cultural heritage, which dates back to 1882. Your support allows us as caretakers of the mansion to preserve its’ unique historical and architectural legacy for future generations of guests to experience and enjoy.