hotel lobby view
ADA Compliant

Tailored to Meet the Needs of All GuestsLotte New York Palace is ADA Compliant

Lotte New York Palace is proud to be an ADA-compliant, accessible hotel in NYC. Our rooms are tailored to meet the needs of all our guests, and our staff is trained to provide the most inviting hospitality in New York City.


  • Lowered entry door viewer and signage for utmost convenience and security
  • Folding closet doors for easy access via wheelchair or crutches
  • Spacious bathrooms for wheelchair access
  • The Palace rooms have a choice of a roll-in shower stall or bathtub with grab bars
  • Lever handles on sink and doors
  • Toilets aids
  • Handheld shower heads
  • Outward-swinging bathroom door with beveled floor saddle
  • Elevated safe and closet racks for easy access
  • Strobe light smoke detector
  • Telephone for hearing impaired
  • Wheelchair (by request)
  • Crutches (emergency only)

For more information on our accessible rooms and suites, please call (212) 888-7000.

Learn more about our enhanced protocols to protect your health and safety.
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