The Spa at Lotte New York Palace

ilaOnly SpaAt Lotte New York Palace

Whether you’re winding down or working out, our ilāOnly Spa at Lotte New York Palace offers everything you need to escape the city’s frantic pace and carve out “me time” in the heart of Midtown Manhattan.

We believe that healing starts from within. ilā’s treatments are curated to help you reconnect with your spirit, soothe your body, and enhance your beauty. Take a pause and give yourself time to regenerate and find a profound sense of well-being at ilāOnly spa.

For spa reservations: 212-303-7777 or Click Here To Reserve

View Policies

POLICIES

APPOINTMENTS

We recommend booking your spa appointments in advance to ensure the desired time is available for you. To secure your appointment, a credit card number is required at the time of your booking.

ARRIVAL

We suggest that you arrive at least 45 minutes prior to your scheduled appointment time. This will allow ample time to check-in, change, relax, and enjoy all of our wonderful amenities before your treatment.

ATTIRE

Robes, slippers, personal locker, and towels are provided for all Spa Guests. To enjoy all of our beautiful spa amenities, please bring your swimwear and appropriate fitness attire. For treatment, disrobe to the level of your comfort, and our licensed therapists will ensure you are securely draped, assuring privacy at all times.

CANCELLATION

Treatment times are reserved especially for you. We kindly request that cancellations or changes to appointments be made at least 24 hours in advance for single services and 48 hours in advance for multiple treatments. A 50% charge will be applied to your credit card for failure to follow this policy. No show appointments will be charged in full.

LATE ARRIVAL

As a courtesy to all of our guests, late arrivals will only receive the remaining available appointment time and will be charged the full-service fee.

PREGNANCY & SPECIAL HEALTH CONSIDERATIONS

Please notify us while booking your service if you have high blood pressure, allergies, any physical ailments, or special needs. If you are pregnant, please make us aware of your due date as that would affect your choice of services.

AGE REQUIREMENT

All spa guests must be 18 or older to enjoy the spa and fitness center.

ELECTRONICS

In consideration of our other guests, we ask that you turn off your cell phone or any other electronic devices before entering the spa, and leave them secured in your locker throughout your visit.

SERVICE CHARGE

A 20% service charge will be automatically added to your bill. Gratuities are at your discretion and should reflect satisfaction with your service.

GIFT CARDS

Spa Gift Cards are a wonderful way to give the gift of wellness, relaxation, and renewal. Please inquire at the front desk for guidance in selecting the ideal gift.

VALUABLES

Please do not bring or leave valuables in the Facility or lockers. We are not responsible for any theft or loss of personal property, including jewelry or other personal items.

COMMITMENT TO OUR GUESTS

ila Spa & Salon is committed to the safety and wellness of our guests and team members. We are committed to the highest standard of cleanliness and sanitation utilizing, Centers for Disease Control (CDC guidelines, Occupational Safety and Health Association (OSHA) guidelines, Spa Industry Best Practices, and regulations set forth by state and local governing bodies.

We will ensure the safety and comfort of all guests and employees while providing the highest level of guest service possible.

Spa

Open daily
10:00am - 6:00pm

Fitness Center

Open daily
10:00am - 6:00pm*

*As part of our Covid-19 safety protocol, the use of the Fitness Center is by appointment only.

Please contact us at
(212) 303-7777 to schedule a time.

Signature Treatments and Add Ons

Massage Experiences

Signature Treatments

60 minutes / $265.00
90 minutes / $395.00

• For Anxiety Release
• Energy Booster
• Mind-Awakening

When you need a boost of vitality, this deeply grounding and invigorating Tibetan massage using our CBD Body Calm is enhanced with acupressure, cupping therapy, warm quartz crystals, and hot herbal poultices to help calm the nervous system. It concludes with a rejuvenating head massage to leave you clear and balanced. The synergy of essential oils and CBD activates stimulates the lymphatic and circulatory system, soothes skin, and grounds emotions. The parasympathetic nervous system is activated via Vagus nerve stimulation and toxins and fatigue are released.

Signature Treatments

60 minutes / $230.00
90 minutes / $345.00

• Muscle-Ease
• Tension Release
• Adrenal Support

This invigorating body therapy is tailored to relax, restore, and recharge the body. During your deep tissue massage, we focus on releasing tension in the deeper layers of muscle tissue, tendons, and fascia. We then apply Ayurvedic medicinal herbal pouches ‘potli’ warmed in a blend of pine, amber, and frankincense essential oils. These are gently pressed along the body in rhythmic movements to help the body recover from muscle cramps, stiffness, and past injuries.

Signature Treatments

60 minutes / $205.00
90 minutes / $310.00

• Therapeutic
• Deep Recovery Energy Booster
• Stress Relieving

When you are feeling emotionally drained and experiencing stress in your neck, shoulders, and upper body area, this back therapy will provide deep relaxation. Feel all your stress and negative thoughts drop away. Depart feeling tension-free, balanced, and empowered.

Signature Treatments

60 minutes / $205.00
90 minutes / $310.00

• Calming
• Anxiety Release
• For Digestive Disorders

This treatment starts with a Himalayan crystal scrub to purify, detox, and stimulate the lymphatic system and cleanse the energy body. It also helps release toxins and frees you from fatigue. The vital body massage that follows reconnects a positive flow of energy, which restores balance and leaves your mind, body, and spirit renewed.

Mini-Marvels

30 minutes / $105.00

When you need an instant relief of tension triggered by travel, sleep issues, and computer fatigue. We combine our five elements therapeutic oil blend with Tibetan acupressure, massage, and gentle cupping to stimulate flow and energy. You’ll feel more flexible and completely revitalized.

Mini-Marvels

30 minutes / $105.00

This treatment releases tension in your upper body area. We combine a scrub and mask with an invigorating acupressure massage to stimulate chi flow and nourish your hair and scalp with vital minerals
and oils.
NOTE: Due to the green clay mask, this treatment is not suitable for those with blonde or bleached hair.

Mini-Marvels

30 minutes / $105.00

Combining 432 vibrational sound healing and deeply restorative reflexology, we take the healing power of foot reflexology to new heights. The 432 sound works at a cellular level, attuning the body with the
natural frequency of the universe, calming the brain, and harmonising the physical bodily systems. The addition of 432, deepens the reflexology treatment releasing and relaxing as well as promoting positive energy flow throughout the body.

Mini-Marvels

30 minutes / $105.00

Targeting the adrenal glands, this specialized abdomen and lower back wrap blends a herbal tincture of vetivert, pine, pfaffia, and ashwaghanda. These powerful adaptogens support cells when under stress. Warm and cool packs activate and bring relief from adrenal exhaustion, hormone imbalances, and anxiety.

Mini-Marvels

30 minutes / $105.00

Targeting the liver, this warm and cool specialized abdomen and lower back wrap combines an herbal tincture of liquorice, pfaffia, cedarwood, and juniper berry. Utilizing these powerful adaptogens with hot and cool therapy, activates the body’s vital energy.

Mini-Marvels

30 minutes / $85.00

Created to nourish skin and promote wellness from within. CBD is a nonintoxicating cannabinoid found in cannabis and hemp. Its properties help reduce inflammation and anxiety and promote overall wellbeing. The perfect add-on for any massage.

Mini-Marvels

30 minutes / $105.00

Private Suite Experience: Celebrate love and relaxation when you upgrade your couple’s experience and enjoy time in our private couple suite. Enjoy our exclusive Carmenta amenities and a glass of champagne as you and your partner will reconnect and find love in this intimate escape.

First Class FacilityHighlights

1,950 Sq Ft Fitness Center
Technogym Strength Equipment include free weights, selectorized strength and functional training zone
Technogym Cardio Skill Line including Skillmill, Skillrow, and Skillbike
Peloton Bike with On-Demand Fitness Programming
Access to Technogym’s Mywellness App to track performance
280 Sq Ft Movement Studio

two people running on treadmills at a gym

Health & Safety InformationilaOnly Spa

Maintaining the health and safety of those we love to serve is our top priority. We have updated our already rigorous sanitation standards throughout the spa and fitness center. As a precautionary measure, we have implemented some additional protocols. We recommend you review these prior to your visit with us.

View Health and Safety Information