Indulgent PleasureChampagne Suite Experience the spirit of luxury.
Ultimate Exclusivity15% off Suites & VIP access to Rarities for a unique & personalized experience.
The Ultimate in Comfort, Luxury and ValueExperience a stay in the Executive Suite.
The Height of LuxuryA room with a view – and so much more.Jewel Suite by Martin Katz
Exceptionally LargeTowers Corner Suite Twenty-five percent more space than other luxury hotels.
Plan Your Suite Escape. Luxury lives at 50th and Madison
Exclusive ServiceThe Towers Lobby Awaits
Height of LuxuryTowers Room Experience the ease and excitement of Midtown Manhattan


A hotel-within-a-hotel, The Towers welcomes you to 176 luxurious guest rooms and suites with stunning views complemented by unparalleled service and high end amenities. Enjoy your visit.

New York Luxury Hotel

With unrivaled, sweeping views of the city from Madison Avenue and 50th Street, The Towers at Lotte New York Palace feature spacious guestrooms and extraordinary suites unlike any other in Manhattan.  Located on the top fourteen floors of the hotel, The Towers luxurious accommodations are entirely private, with separate check in and dedicated concierge.  Beginning on the 41st floor, Towers Suites measure 25% larger than competitors and surrounds guests with breathtaking skyline views.

The pinnacle of luxury hotels in New York City, The Towers provides the personalized service of a boutique hotel complemented by opulent amenities such as spacious marble baths, nightly turndown service, and exclusive maître d’etage butlers to create a truly indulgent experience. Boasting an impressive collection of Specialty Suites, the New York luxury hotel offers guests a home away from home in spectacular three-bedroom penthouse suites to indulge in during their New York City vacation. 

In addition to the unique experiences in The Towers, guests may enjoy all that Lotte New York Palace has to offer. From extravagant event venues to the exclusive Rarities lounge and decadent patisserie, experience the royal treatment that guests have come to expect from this iconic landmark hotel in New York City.


"Always a Super Hotel to Stay In"

While we talk about going elsewhere we most frequently end up back here for the friendliness and helpfulness of all the staff. All of the Concierge staff are so good and helpful. We stayed in the Towers this time and the rooms are superb with a view over the cathedral. It's just comfortable and feels 'homely' for such a big place.

- B_Dublin, TripAdvisor, June 2016

This is by far the best hotel I have ever stayed in! Amazing location, amazing views from The Towers over the Cathedral, staff polite and attentive, rooms brilliant size, blackout blinds, everything clean, good price, lovely bar and patisserie. Requested room over Cathedral and was provided, definitely ask for this. Our stay could not have been better in anyway. Don't bother looking anywhere else, this is the place to stay.

- APBristol1, TripAdvisor, March 2016
"Incredible Towers visit!"

Once again, the Lotte New York Palace is one of the most amazing and most luxurious places my family and I have stayed in our extensive travels. From the attentive and kind staff to the beautifully appointed rooms and suites, we could not have asked for a better experience. The service at every level, the check in and out, the food to the rooms, the housekeeping and the bell staff and doormen...all exceptional...thank you to all!

- Jen L., March 2016, TripAdvisor
"Royalty at the Palace!"

Not only do they call this hotel the New York Palace, but they make you feel like Royalty!!! From the time you step inside to your departure, they make sure that your stay is relaxing and exceeds your expectations. The rooms are huge... the views of the Cathedral and Rockefeller are impressive too! The staff is well trained and very approachable. Location is ideal and a short walk to many attractions. We are definitely going to go back. Thank you.

- PLC079, March 2016, TripAdvisor
"Royalty for the regular people without paying a king's ransom"

Having taken my first visit to NYC in many years I was apprehensive about where to go and where to stay. What could I expect from a place called a "palace?" Plenty. First, the building itself is glorious: clean, pristine, magnificent, heralding, triumphant over the century of use and magnificent in its grandeur. Second--most importantly--it was a sense that you have arrived to the right party. There was a warmth and congeniality that was a striking contrast to the stigma that New Yorkers are harsh and rude. Everyone was gracious, smooth as silk, and whispy...The room (The Towers is exceptional) is spacious, supremely clean, the view heavenly and the location ideal. It was a simple, casual 10 minute walk to Time Square. All in all the rate, the location, the quality and the feeling was fabulous and I will definitely return.

- 5starserver, March 2016, TripAdvisor
"Awesome Location, Amazing Hotel"

My wife and I regularly stay at this property. I routinely recommend this hotel to all of my friends and business associates. The hotel overlooks St. Patrick's Cathedral. The location is second to none - 50th and Madison, one block from Fifth Avenue. The Towers portion of the hotel is unbelievable. The rooms are beautiful and large. The service is exemplary starting with Anna- Marie and Susan at the front desk. If you need something mailed Dalmasi will take care of it for you with a smile. If you need a restaurant recommendation, the efficient and professional concierge staff will ably assist you- Carolyn, Ani or Diego are great.The bellmen are extremely professional and helpful. The bell captains John and Mike and bellmen Brian,Tom, Gary and Matthew are always ready, willing and able to assist in whatever you need. Finally, this review would not be complete without mentioning the wonderful doormen who are so welcoming upon your arrival-George the Greek, Fran, George, Victor, Louis, Eddie and Ray. You simply can't beat this hotel!!

- Chip R., January 2016, TripAdvisor
"It Gets Better With Every Visit"

As a frequent visitor to New York, the ideal location is The Palace. What makes it even better is the service. ...I stayed in the Penthouse my last trip and it was Brilliant! The view from the terrace does not get any better.

- Mark L, January 2016, TripAdvisor
"Another Great Stay"

This was our second time at this hotel and it was as great as the first time. The Towers are the way to go, from the personal check in, complementary champagne and great room, we loved it. ...Can't wait to return.

- MCIFARETTO, January 2016, TripAdvisor
"Great Stay, Beautiful Rooms, Perfect Location and Superb Service"

Checked into the hotel and without asking we were upgraded to a large suite. ...Wonderful place off the lobby for breakfast and the best location to just about walk anywhere. Will definitely go back. A 5 star hotel as far as I'm concerned.

- Sammersam, January 2016, TripAdvisor
"Ultimate Guest Service"

The Lotte New York Palace Towers has the most spacious rooms in the city! We have made the decision to choose The Towers as our first choice when making our many trips to NYC!

- Gary G, January 2016, TripAdvisor
"White Glove Service"

Extraordinary experience in every respect. We stayed at The Palace Towers and the attention to detail was exceptional. From the moment I stepped out of the car until I walked in the door of the beautiful suite, the service was outstanding. ...Can't wait for our next visit!!! 

- q1380, June 2015, TripAdvisor
"Exceptional Staff and Service!"

I have had the privelage to stay in some great hotels all over the world but I have to say this hotel is a gem,the staff and the service is exceptional. Very friendly and thanks to Tony and in particular to Steve Kunz the manager for making our stay so memorable. Well done Steve and you great staff.

- Jim Horton
"Another Great Stay"

I was in town for business meeting. The property exceeded my expectations. The accommodations were fantastic. The service from Jimm was outstanding. I would definitely stay there again and would highly recommend this property.

- Chris M.,, March 2015
"Wonderful NYC Stay"

Staying at the New York Palace was the most amazing experience for us. We have visited NYC so many times and always wanted to stay there. We upgraded to a suite in the towers and It was amazing. The room was wonderful the view was unbelievable the bed was extremely comfortable and the bathroom OMG just brilliant. Nicholas (general manager) and his team could not have done more to make us feel at home. The level of standard from all the staff we met was second to none. We will definitely be back.

- Harrisbleeker,, March 2015
"Great hotel"

We stayed in the Tower section of the hotel. The room was spacious and comfortable. The staff were helpful. A wonderful piece of history and a great location. Try the lounge off of the lobby, good cocktails and a lively atmosphere.

- Barklobster,, March 2015
"Home Away From Home"

My wife and I love New York! We reside in Miami but when we visit the "Big Apple" the Towers at The New York Palace is our home away from home. We have stayed in several hotels in the area but nothing compares! Why? Service, service, service. The group at the Tower reception is exceptional. We can always count on Jimm Kalinka, especially, to welcome us and ensure our stay is comfortable and satisfying. This time around he suggested we visit several art shows and WOW!!! We were delighted! A+++++. Thanks again, Jimm and to the staff!

- Laurans M.,, March 2015
"One of the greatest stays ever"

Definitely one of the greatest stays ever. The hotel is very fancy, the staff was polite, and the rooms were very clean and spacious.

- Alberto C.,, February 2015
"Amazing Experience at The Towers"

5 stars. I had an amazing experience staying in the towers, our room had a beautiful view and a wine bottle, fruit and snacks for us as a welcoming, and the service was amazing. Room service is delicious and everybody that works there is absolutely on point. I love this hotel!

- Vanne Quinn,, March 2015
"Great Hotel, Great Location.. Great Everything"

Great hotel. Great location, great suite, great staff, great food, great room, great everything. Had special trip in New York and this hotel was big part of that reason.

- Ricky,, October 2014
"A Beautiful Hotel and Wonderful Experience!"

This hotel exceeded all my expectations. I stayed in The Towers and the rooms were extremely spacious much to my surprise. We thoroughly enjoyed our stay and will only stay here on future visits. I can't say enough great things about The Palace. We loved it!

- Diane C., Trip Advisor, April 2015
"Absolutely Perfect"

The views from the suite were amazing, the location is perfect, the accommodations were excellent, and the staff was exceptional. I can't say enough about the hospitality. I've never stayed in a hotel with staff as friendly and cheerful as in this hotel. The hotel is flawless. I would highly recommend this hotel to anyone traveling to New York!!!

- KMMCP, Trip Advisor, April 2015
"Loved it"

I cannot say enough about the Palace. it really was a paradise

- Amy O., Trip Advisor, April 2015

Named #16 of Top 25 Luxury Hotels in the U.S.