Rated Among the Best NYC Hotels
Personal Service at Lotte New York Palace
Sparkling newly renovated accommodations, a variety of world-class dining and nightlife venues and a picture-perfect Madison Avenue location are but a few of the tangible traits that make Lotte New York Palace one of the best luxury hotels in New York. Our Palace Guest Experience Team strives not only to provide exceptionally tailored solutions to guests’ requests, but to actually anticipate their needs well in advance. As the personal liaison with the hotel, the team ensures that their guest’s stay exceeds expectations with impeccable attention to detail, courteousness and a genuine commitment to their every need. Our New York City luxury hotel’s true advantage is its people – a collection of knowledgeable, friendly professionals devoted to the art of hospitality.